1 Year On-Site Warranty Ext for (1) Easy UPS 3S 10 – 15kVA / 20kVA UPS

Description

• 1 years On Site Service and support by our Certified FSE’s
• NBD Response Time in Emergency Modes
• One Preventive Maintenance Visit per year by Our Certified Field Service Engineer to be scheduled during normal working hours 5 x 8
• Technical upgrades according to safety requirements stipulated by the manufacturer and Free Firmware Upgrades
• Technical support through phone line by our Specialized Engineers
• All Spare parts are included Excluding batteries
• Travel and labor Expenses are included
• Detailed report is provided when service is performed that will also include recommendation for services that would ensure optimum operation of your unit.
• Proactive Replacements of parts is not included: If required, parts prices are charged at actuals and service rates applicable.
• Team chat collaboration Collaborate through chat with your own team and Schneider Electric experts for quick resolution of a problem.
• Proactive service dispatch Physical infrastructure threats can be anticipated, identified and resolved quickly and accurately, and potential onsite support dispatched if required.
• EcoStruxure Asset Advisor Report Let us tell you when your fan is about to fail instead of waiting for it to do so. The personalized report provides insights on connected devices, coupled with expert recommendations on how to improve equipment utilization and lifecycle.
• Incident tracking Incidents are automatically created and tracked, providing easy access to real-time incident status, incident history and chat history between your own team and the Schneider Electric NOC personnel.
• Expert 24×7 monitoring Alleviates the strain on internal staff by engaging experts to provide 24-hour NOC monitoring of the physical infrastructure, enabling remote troubleshooting for quick resolution of critical incidents.
• Maximum protection of your critical equipment via smart alarming, remote troubleshooting and 24/7 real-time monitoring directly to your mobile phone.
• EcoStruxure IT App (EAA APP) that provides Live data showing live sensor data and device details directly on your smartphone.
• A cyber-secure connection provides improved security for your infrastructure devices, and machine data forms the basis of operational insights and analytics, aimed at reducing equipment maintenance costs.
• Through the EAA app, the incidents are automatically created and tracked, providing easy access to real-time status, incident history and chat history between your own team and the Schneider Electric NOC personnel.
• Let us tell you when your fan is about to fail instead of waiting for it to do so. The personalized report provides insights on connected devices, coupled with expert recommendations on how to improve equipment utilization and lifecycle.